It often has been observed that the real value of a first job is not the money earned in that job: The real value of the first job is that it leads to the second job, and the third...But the decline of retail will mean fewer stores and fewer starting jobs at those stores, constricting the path from unskilled hourly worker to richly remunerated manager. Fewer people will have the opportunity to learn and to demonstrate those basic elements of personal accountability — keeping a schedule, making peace with difficult customers...
Kevin Williams is always original in this thinking and his take on the decline of retail is a case in point.
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